Answers to your furry friends' little questions 🐱

FAQ 🐾

What payment methods do you accept? 💳

We accept major credit cards, PayPal, Apple Pay, and Google Pay. Payments are secure and encrypted to protect your purchases.

Do you ship internationally? 🌍

Yes, we ship to many countries. International shipping costs and delivery times are calculated at checkout.

How long does delivery take? 📦

Orders are usually prepared within 1-2 business days. Delivery typically takes 7-12 business days depending on your address. Express options are available at checkout.

Do you offer free shipping? 🚚

Yes! Delivery is free for all orders over €50. For orders under €50, standard delivery charges apply.

Can I track my order? 🐾

Of course! As soon as your order is shipped, you will receive a tracking number by email. Use it on our website or the carrier's website to track your package.

How to choose the right size? 📏

A detailed size guide is available on each product page. For further assistance, please refer to our "How to Measure" guide or contact us: we'll be happy to help!